September 16, 2004
Dear Glen,
On behalf of Great Canadian Casinos (GCC), I am pleased to provide this
letter of reference for Canadian Automated Bank Machines Inc., (CABM).
GCC currently operates 4 casinos in the province of British Columbia
and with the completion of our River Rock Casino Resort and ongoing
expansion, places GCC as the leader in the BC gaming industry.
In our business ATM reliability and 24 hour access to cash is mandatory,
for this reason it was critical that we partnered with a company that
had the expertise and support commitment that would provide the high
levels of service we require.
CABM has proven to be such a partner.
CABM is a very professional company and has demonstrated an outstanding
commitment to customer service. They are readily available when assistance
is required and have proven their in-depth capabilities in responding
to immediate changes in GCC requirements. Their systems have been very
reliable and downtime has been kept to an absolute minimum. The courteous
manner in which they assist our Guest Services staff in dealing with
customers that, through no fault of CABM, have had trouble with their
ABM transactions is particularly impressive.
As a result of our relationship with CABM, GCC has experienced a major
improvement in the reliability and customer satisfaction of our ABM
services and a significant increase in our ABM revenues.
I have no hesitation in recommending CABM to any other organization
that is looking for a full service ABM supplier.
Yours Truly,
Keith Austin
Manager ABM and EFT Services.
Great Canadian Casinos Inc.
 |
 |
RL 5000
at the Great Canadian Casino's New River Rock Casino Resort. |
Two FT 5000s In
the Lobby of
River Rock Casino Resort. |
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July 27, 2003
To Whom It May Concern:
Canadian Automated Bank Machines Inc. (CABM) has been
the supplier of ATM's to Hastings Entertainment Inc., a for profit company
involved in Thoroughbred horse racing in Vancouver, B.C., since September
2001.
CABM Inc. has supplied eight (8) ATM's to Pacific Cash,
our service provider at Hastings Entertainment, for exclusive use throughout
the facility during live and simulcast racing hours.
These modern, functional, small footprint machines have
been easily integrated into our environment with no service issues to
speak of and with no customer complaints received to date on their performance.
In conclusion, their performance has been nothing short
of outstanding and I would highly recommend these machines to any company
considering their installation on the premises.
Garth Essery
Vice-President & Chief Operating Officer
Hastings Entertainment Inc.
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July 26, 2003
To Whom It May Concern:
Whistler/Blackcomb has been in partnership with Canadian
Automated Bank Machines Inc for the past twelve months with the express
purpose of providing ATM solutions for our guests. During this period,
we have had up to 15 cash machines operating at various locations throughout
our organization and have come to trust and rely on Canadian Automated
Bank Machines Inc and its principle, Glen Todd, with the duty to provide
excellence in this in-demand service.
Canadian Automated Bank Machines Inc have provided machines
that are always in service, fully stocked with cash at all times and
guest friendly. Many guests have commented positively on the easy of
operation and convenience of this service. We have received no complaints
from our guests around these machines in the past twelve months.
Further more Canadian Automated Bank Machines Inc have
forwarded commissions on time, every time, and been available anytime
to answer any questions or to discuss opportunities to grow this service.
I would highly recommend Canadian Automated Bank Machines
Inc as a provider of ATM solutions and as a business partner for anyone
considering adding this service for guests of their business.
Paul Mutch
Group Manager Retail/Rental Operations
Intrawest Corporation at Whistler Blackcomb
